Welcome to illamar.
illamar is an Inuit (better known to Europeans a Eskimos) word meaning Friend or Associated. This is the kind of service that we offer. Having gathered enormous knowledge in the IT field, we can provide a reassuring interaction at all levels of an organization. We are specializing in conducting business process re-engineering and focused on returning value for IT investments.
Our primary area of concentration is offering Governance of Enterprise IT frameworks or standards implementation. We also provide tools to complement our assignments and most importantly continuity after our departure.
Our primary area of concentration is offering Governance of Enterprise IT frameworks or standards implementation. We also provide tools to complement our assignments and most importantly continuity after our departure.
Our Philosophie.
Looking at an Enterprise from a faily standard and generic point of view, we decompose it into six (6) functional areas: Human Resources, Strategic Planning, Finance, Information Technology, Operations and Marketing (which includes Sales). So representing these functional areas in what people are accustomed to work with can directly produce an org chart to represent its top two (2) levels (see Exhibit 2). The CEO accountable to the board of directors regarding all aspects of the orgnizations operations. While the Chief Human Resources (CHR) is accountable to the CEO for all aspects of the Human Resources operations, the Chief Strategic Officer, for stragic planning, the Chief Financial Officer (CFO) for the financials, the Chief Information Officer (CIO) for a proper alignemnt between the Business Strategy and the IT strategy while providing an acceptable return on IT investment. The Chief Operations Officer (COO) handles Operations and the Chief Marketing Officer (CMO) handle customer interactions, including Sales and Public relations.
Managing Functional Areas.
However, most organizations now a day run their operations in a matrix environment. Which mean that multiple org charts represents dimentions of the matrix. The nice thing about it is that it is easier to tackel governance at a macro level. The draw back is that the connection points for these org charts or dimensions are people. Therefore, people must report to many people and it becomes more complex to manage performmace as people report to many supervisors.
Driving the Enterprise.
In order for an Organization to be responsive to internal and external climat and reaping benefits from opportunity as they arises, managment must be flexible and responsive to changes. It is imperative that good communcation mechanism be implemented to translate and diffuse the business strategy into tactical directives. There are no automated ways to do so as each node on the org chart must digest the message coming from upper management and translate it into their own Mission, Vision, Objectives and Goal and then cascade it down the org chart (see Exhibit 3). This is like the captain of a ship given command to drive his/her ship to destination. However, even more importantly, only by finding the ship position can the captain decide if the ship is in the right corse. The same apply to any organization, and this is acheived by reporting metrix, digesting and summarizing performance at all levels of the org chart (i.e. Balanced ScoreCard (BSC)). We have develop internet/intranet tools to support such functionality.
Aligning IT Strategy with Business Strategy.
To represent our area of expertise we will create a two dimension matrix or org chart. The first one being our already defined Functional structure and the second one being an IT structure (see Exhibit 4). We can say that Human Resources touches everybody in the organization, as well as Finance and the other four (4) functional areas.
However, IT has become such an integral part of day-to-day operations and such an important tool needed to obtaining market leadership. IT must provide high levels of services, being flexible in adapting to changes and be reliable while providing optimized values in IT investment.
As people must deal with HR to make sure that an acceptable and agreed upon remuneration scheme is in place to reward for services render to the organization, the same applies to IT services. It is expected that the proper IT infrastructure be in place to provide Effective and Efficient business functionality while maintaining Confidentiality. Integrity and Availability of services must meet Service Level Agreements (SLA) with internal and external stakeholders. All this while being Compliant with laws and regulations.
In order to achieve these objectives, proper communication channels must be put in place at all levels of the organization (see Exhibit 3). We only show the first two (2) level of the org chart but this inter-relation must be present at all nodes of the org chart. That does not mean that a one to one connection must exist at each level but one to many or many to one relationship and they can span many levels of the org chart.
Many generally accepted best practice frameworks and standards exist who greatly help in establishing the necessary infrastructure to meet these demands. These frameworks and standards apply to Security, Governance, Risk in operational and project management (to name a few).
We at illamar focus in implementing IT Security, Governance and Risk management. We thrive to excel at implementing what is the best fit for an organization and have acquired substantial knowledge in ISACA's COBIT, Val IT and Risk IT frameworks.
However, IT has become such an integral part of day-to-day operations and such an important tool needed to obtaining market leadership. IT must provide high levels of services, being flexible in adapting to changes and be reliable while providing optimized values in IT investment.
As people must deal with HR to make sure that an acceptable and agreed upon remuneration scheme is in place to reward for services render to the organization, the same applies to IT services. It is expected that the proper IT infrastructure be in place to provide Effective and Efficient business functionality while maintaining Confidentiality. Integrity and Availability of services must meet Service Level Agreements (SLA) with internal and external stakeholders. All this while being Compliant with laws and regulations.
In order to achieve these objectives, proper communication channels must be put in place at all levels of the organization (see Exhibit 3). We only show the first two (2) level of the org chart but this inter-relation must be present at all nodes of the org chart. That does not mean that a one to one connection must exist at each level but one to many or many to one relationship and they can span many levels of the org chart.
Many generally accepted best practice frameworks and standards exist who greatly help in establishing the necessary infrastructure to meet these demands. These frameworks and standards apply to Security, Governance, Risk in operational and project management (to name a few).
We at illamar focus in implementing IT Security, Governance and Risk management. We thrive to excel at implementing what is the best fit for an organization and have acquired substantial knowledge in ISACA's COBIT, Val IT and Risk IT frameworks.